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Consumer Health Library

Health Sciences Library - clinical library

Family Resource Center


Baystate Health has libraries at Baystate Medical Center and Baystate Franklin Medical Center staffed by professionals who can help you get answers to your health related questions.

  • Baystate Franklin Medical Center - Our Community Health Information Center is available to you to conduct health-related research and borrow educational books and videos. Our Health Sciences Library is available for more extensive research.
  • Baystate Medical Center
    • Our Consumer Health Library is located at 3300 Main Street on the ground floor where you are welcome to conduct health related research.
    • Health Sciences Library - Our clinical medical library available for more extensive medical research.
Location: The Consumer Health Library is located in the lobby of the Medical Building at 3300 Main Street. Directions.

Who we are:  The Consumer Health Library is a small health resource and reading room with a collection of:

  • books
  • pamphlets
  • newsletters
  • anatomical models


Who we serve:  Members of the community served by Baystate Health (including patients and their families) can visit the library to:

  • learn about the human body
  • obtain consumer-oriented material on specific diseases and conditions
  • obtain materials on staying healthy


Our Services:  Beyond all the health information available on the Internet, the CHL will provide:

  • consumers with reliable resources from trusted sources
  • walk-in help
  • over the phone assistance
  • mailed information to area users free of charge



  • Monday - Friday 9:00 a.m. - 12:00 p.m., 1:00 p.m. - 5:00 p.m.
Daly Building lobby near the Gift Shop.  It shares space with the Patient Discharge Lounge.
Baystate Medical Center developed the Patient Resource Center to provide patients, families and clinicians with health education resources. The center contains two computers that patients and family members may use to access patient educational resources and consultative services for health information, plus there are health pamphlets in English and Spanish.
HOURS:  Monday - Friday - 6:00 am - 8:00 pm
PHONE:  413-794-9883
The Health Sciences Library is located on the main campus of Baystate Medical Center on ground floor of the Chestnut building. Directions.

Who we serve:  The Health Sciences Library provides information to:

  • Clinicians
  • Researchers
  • Educators
  • Administrative Staff affiliated with Baystate Health
Our Services:

The Health Sciences Library provides access to:

  • Print, digital, video and audio materials
  • Study space
  • Training space

Digital Services:  The library focuses on providing knowledge resources including:

  • 1600 electronic journals
  • 140 e-books
  • videos
  • 20 proprietary and public databases covering
    • research
    • drug information
    • clinical point-of-care information
Hours are subject to change for inclement weather and holidays.

Consumer Health Library - BMC
3300 Main Street
Springfield MA, 01199
Phone: 413-794-7010
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Consumer Health Library - BFMC
164 High Street - First Floor Lobby
Greenfield MA, 01301
Phone: 413-773-2211
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Family Resource Center
759 Chestnut
Springfield MA, 01199
Phone: 413-794-9883

Health Sciences Library
759 Chestnut Street, Chestnut Ground
Springfield MA, 01199
Phone: 413-794-1865
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