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Change in Visitor Policy Beginning November 4
At Baystate Health, we take H1N1 health risks seriously and feel strongly about protecting our patients and staff.
We are changing our visitor policy during this flu season to reduce patient and employee exposure to flu.
As of Wednesday, November 4:
- Baystate Health hospitals do not allow visitors under the age of 13.
- No more than two visitors at a time are recommended per patient.
- Visitors should be limited to those essential to the patient’s comfort and well-being.
If you have concerns, please speak to your nurse or physician.
For more information view Helping Families Stay Connected
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Our philosophy of care involves the patient and family as one, and we include the family as part of the patient care team as much as possible. For this reason, we have open visiting hours. The family includes anyone important to the patient.
Since visiting can be tiring to patients, we ask that visitors be sensitive to this by limiting the length of a visit and the number of people visiting. Children with adult supervision are welcome.
We ask that visitors be as quiet as possible while walking the halls or visiting patients in semi-private rooms so that other patients are not disturbed. Visits may be temporarily interrupted at times for patient care, but visitors are invited back to the bedside as soon as possible.
The nurse will explain to the visitor what they need to do to visit. There may be times when only family members and those who live with you are allowed to visit. Your nurse or doctor can tell you about any special visiting rules that apply to you.
