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For Health Care Professionals

Baystate Health Physicians & Community Doctors (with Baystate Health privileges)

 

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Access to patient information | ID and password required.

 

FIND A PROVIDER  

                    1-800-377-HEALTH (4325)

Greenfield     413-773-2454

Springfield    413-794-2255

Ware            413-967-2488

Mon-Fri: 8:00 a.m. to 5:00 p.m. | Weekends and holidays: closed

After hours: Leave a message. Your call will be returned within one business day.

 

SPECIALIST APPOINTMENT REQUEST (BMP Line)

The BMP Line provides you a centralized referral process where you can refer patients to any of the Baystate Medical Practice Specialists.

Your team provides basic patient information and our scheduling team coordinates the patient booking, including directly contacting the patient and following up with your office.

 

Here's how:
Complete the Online Intake Form and submit electronically. We will send you a confirmation with the date and time of the appointment or status. The expected response time is 48 hours pending our success in contacting the patient.


You may also call 855-BMP Line (855-267-5463)

Mon-Fri: 8:00 am - 5:00 pm | Weekends and holidays: closed


**Please note this is for routine requests. Urgent requests must be scheduled with practice directly.

 

 

BEHAVIORAL HEALTH SERVICE REQUEST

413-794-5555

The Central Intake Services intake coordinators will assist with information and recommendations about the appropriate level of care needed concerning:

  • mental health and substance abuse services
  • insurance verification 
  • pre-authorization for care.