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Social Work

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The Social Work department helps those patients and their families staying at Baystate Medical Center with problems resulting from, or impacting, their medical illness or medical trauma. 

 

Help we provide:

  • Adjustment to illness or injury
  • Family and interpersonal stressors
  • Other psycho-social difficulties

Please speak with your nurse or physician if you wish to obtain those services.

 

Our Services:

  • Social Work provides coverage 24-hours a day, 7-days a week
  • Social Work coverage in the Emergency Department is present to support patients and families in crisis as a result of trauma or other emergency conditions.
  • Counseling interventions and referrals to community agencies and other supports can be provided to patients and families related to the following issues:
- Adoption - Homelessness

- Child and elder abuse

- Family & interpersonal conflict
Domestic violence - Grief and bereavement
Drug and alcohol abuse - Anxiety
High-risk newborns - Depression
Financial and insurance concerns -
call Patient Accounting 413-794-9999
- Other mental health concerns
Compliance with medical treatment  
  • Support groups related to some specialized patient groups including:
    • Breast cancer
    • Post-polio
    • Osteoporosis
    • Total joint replacement
    • Pediatric Diabetes
    • Adolescent HIV
    • Hepatits C
    • Kidney transplant
    • Pediatric bereavement