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Programs & Services

Specialized services for adults over 65:

- Geriatric consultation - Geriatric primary care
- Home visits for homebound patients - Women's comprehensive clinic
- Nutrition counseling - Immunizations
- On-site lab work - Social work
- Memory Loss - Wound Care Program
- Rehabilitation Medicine - Visiting Nurse & Hospice
- Specialized diabetes education and care, including foot clinic - Clinical pharmacist support and on-site pharmacy


The Memory Disorders Program
The Memory Disorders Program at Baystate Medical Center is the only program of its kind in the region, providing a place for elders experiencing memory problems or dementia to come for a complete evaluation. The Memory Disorders Program team consists of two psychiatrists, three neuropsychologists, a neurologist and a clinical nurse specialist who provide complete diagnostic, treatment and referral services for elders with memory loss.


Geriatric Outpatient Evaluation Clinics

offer a range of services for the elderly in the community. Patients with a history of falls, memory deficits, inability to care for themselves, incontinence, or other problems common to seniors can be seen and receive a "second opinion" and expert advice for themselves, their families, and their primary care providers. The clinic is staffed by a multidisciplinary team consisting of a physician, nurse, and social worker with special training in geriatrics. The team (and other health care providers as needed) can provide consultation and assist with the evaluation and care of the complex older patients who are acutely ill.


The clinics are held weekly at the High Street Health Center Clinic on the South Campus of Baystate Medical Center, 140 High Street, Springfield, MA.


For information or to schedule an appointment at the Geriatric Outpatient Evaluation Clinic at the HSHC, please call (413) 794-2511.


Baystate's Cochlear Implant Program

“Cochlear implants,” says Dr. Mason, “are an amazing way to help people get their lives back. I see this especially with older patients who tend to withdraw from family, community and friends because it’s too hard to communicate. Older patients with hearing loss tend to suffer from depression, but once they receive the implant, they become the ‘center’ of life again.”

The cochlear implant device itself is very straightforward. It is surgically placed along the length of the cochlea, with wire leads connected to an electronics package implanted under the skin behind the ear. The external device includes a microphone, which picks up sound from the environment; a speech processor, which selects and arranges sounds picked up by the microphone; and a transmitter that beams the control signals to the implant. The implanted receiver/stimulator receives signals from the speech processor, converts them into electrical impulses, and delivers them to the electrodes. These electrical stimuli excite auditory nerve fibers, causing them to send impulses to the brain.