View the patient safety guidelines observed at Baystate Health.  Chief among these are:

• Correctly identifying each patient all the time. 

• Ensuring that patients receive only the care intended for them, making certain that:
  • All dispensed medications are for the intended patient. 
  • The patient is not allergic to the medication or taking another medication that might cause a negative reaction.
  • That all procedures or tests are performed as intended:
    • For the correct patient
    • For the correct body part

• Speaking out about patient safety issues and voluntarily reporting errors, near misses, close calls and hazardous situations.