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BFMC Stroke Team Wins Awards

May 06, 2010

Accepting SCORE awards in Westborough, Mass. (l – r):  Joanne Peterson, Gina Campbell, Nancy Woodring, Ginger Newell-Stokes, and Annette Szpila.



Baystate Franklin Medical Center received a total of four performance improvement awards from the “Stroke Collaborative Reaching for Excellence” (SCORE) collaborative.  SCORE is partnership involving 56 Massachusetts hospitals, the Massachusetts Department of Public Health, the Centers for Disease Control (CDC), the Paul Coverdell National Acute Stroke Registry, and the American Heart Association. Several BFMC stroke team members accepted their awards at a recent ceremony in Westborough, Mass.


From SCORE, Baystate Franklin received two awards:  

  • Closest to Defect-Free Care (often referred to as Perfect Care)
  • Most Improved in Stroke Education, for small volume (under 100 cases) hospitals.  


BFMC was one of five hospitals to receive the Closest to Defect-Free Care award.


“There are several measures by which treatment of each stroke patient is assessed,” explained Gina Campbell, RN, MSN, director of Quality and Risk Management at BFMC.  “For example, did the patient receive certain medications, was the patient’s swallowing ability evaluated, did the patient and family received stroke education; was the patient assessed for rehabilitation.”  She continued, “Defect-free care, or ‘perfect care’ is evaluated by how many of the measures were met during the patient’s treatment.  That we received an award for attaining closest to defect-free care attests to the team’s dedication to giving every stroke patient the very best quality treatment.”


Baystate Franklin also received:

  • The “Get with the Guidelines” Silver Recognition Award from the American Heart Association/American Stroke Association
  • The Paul Coverdell national Acute Stroke Registry Award for participating in the national registry for the past three years.


Accepting the awards in Westborough, Mass. were BFMC Stroke Team members Gina Campbell, Joanne Peterson and Nancy Woodring, Quality and Risk Management; Ginger Newell-Stoke, Nursing Education; and Annette; Szpila, Patient Care Services.


Other members of the BFMC stroke team members include Katherine Bak, Professional Development; Jacques Blanchet, MD, Emergency Department; Deborah Bostic, Nursing Administration; Robert Haxby, MD, Emergency Department; David Farrick, Clinical Services; David Landry, Audiology; Lois Levin, Food Services; Kathleen McGraw, MD, Hospital Medicine; Jane McKay, Cardiopulmonary; Lisa Millar, Radiology; Michelle Mortimer, Emergency Department; Stephen Nooney, Baystate Health Ambulance; Deborah Palmeri, Nursing Administration; William Patten, Laboratory; Leona Scherer, Radiology; Bill Travis, Baystate Health Ambulance; and Lynda Zukowski, Radiology.


“Baystate Franklin became a primary stroke service hospital in 2005,” Campbell said.  “Since then, we have continued to work as a team to provide the best care to our stroke patients.  We all feel honored and proud that the state has recognized and awarded us for our efforts.”  Campbell also noted that out of 56 stroke service hospitals in the state, only 10 were honored, and BFMC was the only hospital to receive two awards from SCORE.


“I want to congratulate and thank every member of the stroke team for their achievements during the past few years,” Campbell concluded.  “I’m proud to be a member of such a dedicated team of health care providers.”