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Mark A. Keroack, MD, MPH

President & CEO, Baystate Health       Image

Dr. Keroack provides clinical and operational oversight for all patient care services at Baystate Health. These include care at Baystate Medical Center, a tertiary care academic medical center in Springfield, Baystate’s two regional hospitals in Greenfield and Ware and Baystate Medical Practices, with its 600 providers in 75 practices across the region. He also oversees Baystate’s research and educational programs.

Prior to Dr. Keroack’s promotion to executive vice President & chief operating officer, he served as chief physician executive and president, Baystate Medical practices from June 2011 through April 2013. In this capacity, Dr. Keroack provided clinical oversight for all physician activities within Baystate Health. As president of Baystate Medical Practices, Dr. Keroack was responsible for more than 425 physicians and 125 advanced practitioners in nearly 75 Baystate practices across western Massachusetts. Both roles centered on a commitment to outstanding medical care, innovative medical education and cutting edge medical research.


Dr. Keroack came to Baystate Health from University HealthSystem Consortium (UHC) in Oak Brook, Illinois where he served as senior vice president and chief medical officer. At UHC, a national alliance of 112 academic medical centers, he oversaw programs for clinical and operational performance improvement, faculty group practice management and patient safety. He is the co-creator of the Faculty Practice Solutions Center database and the UHC Patient Safety Net adverse event reporting system, both of which are in use at Baystate Health. He also led UHC’s research to define the leadership and management practices associated with top organizational performance in quality care.

Prior to his national work, Dr. Keroack served on the faculty of the University of Massachusetts for 12 years. During that time, he focused on HIV and AIDS care and won five annual teaching awards. Beginning in 1995, Dr. Keroack took on a more administrative role, serving as the first president of the 700-physician UMass Memorial Medical Group and the vice president of Medical Management for UMass Memorial Health Care. He has authored over 50 publications.

Dr. Keroack is a graduate of Amherst College and Harvard Medical School and received his MPH from Boston University. He trained in internal medicine and infectious diseases at Brigham and Women’s Hospital in Boston, Mass.