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Healthcare Quality and Hospitalist Track

The Healthcare Quality and Hospitalist Track is designed for residents interested in a career as a hospital-based specialist as well as those who plan fellowship training (particularly fellowships with a strong inpatient focus). It offers residents the opportunity to train in key areas vital to a career in Hospital Medicine and to acquire core knowledge, skills and attitudes.


  • Provide didactic instruction on the fundamental science in defining, measuring and improving healthcare quality and safety
  • Advise residents interested in research related to healthcare quality.
  • Conduct a group project centered around healthcare quality and safety

Highlights of the Track

Monthly Meetings

The track includes monthly meetings to discuss topics related to healthcare quality and patient safety.  Meetings are also used to discuss ongoing progress and plans for group project as well as plans for dissemination through poster presentations or written submissions to journals.

Travel funds may be available for residents who are presenting an abstract. 


Residents of the track are encouraged to participate in either a healthcare quality elective or a hospital medicine elective.  Electives are open to all members of the residency program. 

Hospital Medicine Elective

Goal: The Hospital Medicine Elective provides exposure and insight into the “reality” of a hospitalist and learn how the practice of the full-time hospitalist is different from that of the traditional internist.

During the 2-4 week elective, the residents will have several educational sessions and readings pertaining to several topics including: hospital medicine administration, interviewing strategies, feedback on CV, risk management as well as understanding recruitment strategies and contracts.  They will also have an opportunity to rotate at other area hospitals to get exposure to other hospital medicine programs. 

Quality and Patient Safety Elective

Goal: The Healthcare Quality, Safety, and Organizational Change Elective will provide mentored education to enhance residents’ understanding, attitudes, and skills in leading quality improvement, patient safety, and organizational change efforts.

This rotation will provide residents with an immersion experience in hospital-based patient safety and quality improvement.

This elective is a 2 to 4-week training and mentorship experience. The resident will engage in directed readings in quality, patient safety, and organizational change, attend sessions with experienced QI Leaders, learn and participate in quality improvement and patient safety projects, processes, and initiatives at Baystate Medical Center.  In the 4 week elective (and the 2 week, if time permits) the resident will complete a mentored patient safety or quality improvement project centered around one of the medical center's quality and safety goals.


Through mentorship with an academic hospitalist and the healthcare quality department, participants will explore the rapidly growing field of hospital medicine with a focus on healthcare quality and patient safety.

Director of the Healthcare Quality and Hospitalist Track

Dr. Reham Shaaban

Reham Shaaban, MD

Email Dr. Shaaban or call her at 413.794.8120

Current Track Members

Dr. Adrianne Seiler, Department of Healthcare Quality Advisor

Dr. John Brooling, President

Dr. Besharatian, Vice President

Dr. Melvin Ooi

Dr. Randa Jaber

Dr. Eimear Kitt

Dr. Dev Basu

Dr. Prasanna Durairaj